Digital product warranty (file access & integrity).
We stand behind the digital files you purchase.
Broken or corrupted downloads
If a ZIP won’t open or files are corrupted, we’ll replace the archive.
Missing files / missing parts
If a file is missing from the pack, we’ll update the download and notify you.
Incorrect product delivery
If the wrong pack was delivered or the contents don’t match the listing, we’ll correct it.
Access issues (download library)
If you can’t access purchased files in your account, we’ll restore access.
Digital files can’t guarantee outcomes across every printer, resin, and setting.
Quick answers about how we handle issues.
We’ll resolve file issues quickly if you include the right info.
Contact support
Include order number, product name, and screenshots if relevant.