Digital Delivery & Refunds

All products are digital downloads (STL files). No physical shipping.

Instant delivery

Digital files

After checkout, your files are available in your account download library right away.

No shipping

Worldwide

Because we only sell digital products, there are no shipping fees, tracking numbers, or delivery times.

We’ll fix file issues

Support

If a ZIP is broken, a file is missing, or something doesn’t match the listing, we’ll make it right quickly.

Digital delivery

How you receive your files and what to do if something goes wrong.

Digital products are delivered instantly, so refunds work a bit differently.

Fastest support is through the in-app chat.

Contact support

Include order number, product name, and screenshots if relevant.